Privacy

SITE PRIVACY POLICY

Dear Customer,
in accordance with current legislation on the protection of personal data (EU Reg. 2016/679 - GDPR and current Privacy Code), we wish to inform you that the processing of your personal data is carried out correctly and transparently, for lawful purposes and protecting your confidentiality and your rights.
Therefore, in compliance with the aforementioned legislation, we provide you with the following information:
1. Owner and manager of the treatment
Data controller:     Emporio Vacanze Srl with registered office in Portoferraio (LI), Via Cacciò 3, VAT number: 01623880497, PEC: emporiovacanze@pec.it
Responsible for processing: Administrator
Data Protection Officer (DPO): Dr. Angela Ilari dpo@emporiovacanze.IT
2. Processing methods.
The treatments are carried out both by electronic means (also through our websites) and with the aid of paper means, for the performance of the services offered.
3. Nature of the data processed.
If you register among our contacts or if you request news or purchase our products, we will process your personal and fiscal data, as well as the economic data that are necessary for the performance of the relationships between you and our Company. Generally we do not process any sensitive or judicial data, but if this were necessary we will do so only by first asking for your consent. In carrying out our services, as requested by you, it may be necessary to communicate personal data relating to minors: in such cases we will adopt all the measures prescribed by the legislation in force.
4. Purposes of processing and their legal basis.
Emporio Vacanze Srl processes the above data for:

1. Receive requests for information and quotes; enter into contracts; provide the agreed services and any other services that may be required e perform maintenance and technical assistance relating to the services requested. Since these treatments are necessary for the definition of the contractual agreement and for its subsequent implementation, your consent is not required (art. 6, par. 1, lett. B LAWFULNESS, EU Reg. 2016/679) except in the case in which data belonging to particular categories are provided, pursuant to art. 9 EU Reg. 2016/679. In the event of refusal to provide personal data, we will not be able to confirm the booking or provide you with the requested services.
2. Manage payments, including through banking / financial third parties. Since these treatments are necessary for the definition of the contractual agreement and for its subsequent implementation, your consent is not required (art. 6, par. 1, lett. B LAWFULNESS, EU Reg. 2016/679). The data are processed by us and our agents and are communicated externally only in compliance with legal obligations. In case of refusal to provide the data necessary for the above-mentioned fulfillments, we will not be able to provide you with the requested services.
3. Manage billing. For these purposes, the processing is carried out without the need to acquire your consent (art. 6, par. 1, lett. C, EU Reg. 2016/679). The data is processed by us and our agents and is communicated externally only in compliance with legal obligations. In the event of refusal to provide the data necessary for the above-mentioned obligations, we will not be able to provide you with the requested services. The data acquired for these purposes is retained by us for the time required by current legislation (10 years and even longer in the event of tax audits).
4. Management of any complaints and / or disputes. For these purposes, the processing is carried out without the need to acquire your consent (art. 6, par. 1, lett. F, EU Reg. 2016/679).
5. If it is necessary to perform a task of public interest or connected to the exercise of public powers with which the data controller is invested, this is done without the need to acquire your consent (art. 6, par. 1, letter E, EU Reg. 2016/679).
6. In some cases there may be theprevailing interest of the Data Controller, if - for example - there is a case of contractual non-fulfilment by the other party, such as to induce the owner to initiate proceedings for the recovery of the credit. In such cases it is not necessary to acquire his/her consent (art. 6, par. 1, letter F, EU Reg. 2016/679).
7. Subject to your express consent and until revocation of the same (art. 6, par. 1, lett. A and art. 7 Reg. EU 2016/679), to be provided following timely and exhaustive information illustrated before the acquisition of consent, your personal data may be processed directly or through third parties - including through one or more remote communication techniques (e-mail, telephone, fax) - in addition to the purposes referred to in points 1) -7) of the information also for purposes not strictly connected to the provision of the requested services, or for:

I) promotional initiatives on products and/or services of Emporio Vacanze Ltd.;
II) sending, including via SMS, email and/or telephone channels, advertising and information material and commercial information;
III) interactive commercial communications;
IV) promotional initiatives on products and/or services of third-party companies;
V) statistical and market studies and research.

5. Transfers of data to third countries or international organizations
The transfer of personal data beyond the borders within which the GDPR operates involves the risk that the legislation applicable in the place of transfer does not present the same standards of guarantees. Therefore, it becomes relevant for the interested party to be made aware of the potential risks relating to data security and protection.
Our treatments do not provide for the transfer of personal data outside the boundaries of applicability of the GDPR.
6. Retention period
The data are processed until the complete execution of the service and also afterwards, in compliance with legal obligations and for administrative and commercial purposes.

7. Data voluntarily provided by the interested party.
In the event that you choose to make the payment in one of the forms provided (bank transfers or credit cards), in addition to the data requested in the contact form (name, surname, telephone number, e-mail) you will be required to give us all the data necessary for the completion of these practices. Failure to communicate even only some of these data makes it impossible to perform the service.
The express and voluntary sending of data by filling in the forms specifically prepared on our website entails our subsequent acquisition of the same data. All the requested data are necessary for us to respond to your requests and / or fulfill the performance you require. Specific summary information is prepared and / or displayed on the individual pages of the site used for carrying out particular services on request.

8. Obligation or right to provide data and consequences of any refusal.
The data listed above (name, surname, telephone number, e-mail) are necessary for us to be able to carry out the requested services: failure to provide them in whole or in part consequently implies the impossibility of giving rise to the execution of the service itself.
While browsing our site or during your telephone contacts, you may be asked to also communicate additional data that are not strictly necessary for the fulfillment of the main service (offer of accommodation and accommodation services), but become so for the execution of any ancillary services that will be represented from time to time. Their failure to provide is evaluated case by case, and determines the consequent decisions according to the importance we recognize to the data requested but not provided by you.
Whenever we intend to offer you an accessory service, the specifically pursued purposes will be described promptly and your express consent will be requested.
Failure to provide the data required for a specific service or the failure to issue the relative and consequent consent to their use does not affect the possibility of requesting and consenting to the provision of other different ancillary services (nor, much less, prevents or excludes the main service) .

9. Communication and dissemination of the collected data.
The data collected are not "disseminated" by us, in other words, they are not disclosed to indeterminate subjects in any way, including by making them available or consulting; however, they can be "communicated" by us, that is, they are given knowledge to one or more specific subjects, in particular to:
- third parties, to whom Emporio Vacanze Srl entrusts certain activities (or part of them) functional to the provision of the services mentioned above. In this case, the same subjects will operate as independent Data Controllers or will be designated as Data Processors or Trustees. Any designated Managers or Officers will receive adequate operating instructions, with particular reference to the adoption of minimum security measures, in order to guarantee the confidentiality and security of the data.
- subjects who can access the data in fulfillment of a legal obligation, within the limits established by the law itself;
- the credit and / or financial institution, if payment by electronic money is required;
- the partner companies, if consent has been given to the sending of advertising and direct marketing by the same

10. The rights of the interested party (articles 13/22 and 77/79 of EU Regulation 2016/679)
In your capacity as an interested party, you have the rights referred to in Articles. 13/22 and 77/79 EU Reg. 2016/679, and precisely the rights of:
- revoke consent at any time. The interested party can always revoke consent to the processing of their personal data previously expressed (art. 13, par. 2, lett. C Reg. UE 2016/679);
- oppose the processing of their data. The interested party may oppose the processing of their data in the cases referred to in art. 21 EU Reg. 2016/679;
- access their data. The interested party has the right to obtain information on the data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the data processed (Article 15 of EU Reg. 2016/679);
- verify and ask for rectification. The interested party can verify the correctness of their data and request its updating or correction (Article 16 EU Reg. 2016/679);
- obtain the limitation of the processing. When certain conditions are met, the interested party can request the limitation of the processing of their data. In this case we will not process the data for any other purpose other than their conservation (Article 18 of EU Reg. 2016/679);
- obtain the cancellation or removal of their personal data. When certain conditions are met, the interested party may request the cancellation of their data by the Data Controller (Article 17 of EU Reg. 2016/679). In these cases we will certainly cancel as soon as possible.
- receive their data or have them transferred to another owner (data portability).
- the interested party has the right to receive his/her data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain the transfer without hindrance to another owner. This provision is applicable when the data are processed with automated tools and the processing is based on the consent of the interested party, on a contract to which the interested party is a party or on contractual measures connected to it (art. 20 EU Reg. 2016/679);
- propose a complaint. The interested party can lodge a complaint with the competent personal data protection supervisory authority (Article 77 EU Reg. 2016/679)
- act in court (art.79 EU Reg. 2016/679).

11. Procedures for exercising rights
You may exercise your rights at any time by contacting the Data Controller at one of the contact details indicated.
You can also, at any time, lodge a complaint with the Privacy Guarantor by registered A / R addressed to: Guarantor for the protection of personal data, Piazza Venezia 11, 00186, Rome. Or by means of a certified e-mail message (pec) addressed to: Protocol@pec.gpdp.it (art.77 EU Reg. 2016/679), or resort to the ordinary judicial authority (art.79 EU Reg. 2016/679) .

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