F.A.Q.

In most cases, yes: it allows for greater choice and often more advantageous conditions.

Booking in advance is recommended especially for:

• special rates reserved for those who book early
• greater availability of rooms and apartments

However, it is preferable to move well in advance in the case of:

• small structures or with limited availability
• special accommodations or needs required
• holidays that also include a ferry

Last minute booking can be indicated if:

• you have no special requests
• you don't want a specific type of room or apartment

Emporio Vacanze Srl specializes in the online sale of tourism services and boasts in-depth knowledge of the properties it offers.

This allows you to have a single point of contact able to advise and direct the customer in a clear, reliable and safe way, from selection to booking management.

All our bookings include cancellation insurance coverage, as indicated in the quote and in the accepted conditions.

The insurance covers the costs arising from penalties applied by suppliers and by Emporio Vacanze in the event of cancellation, within the limits and according to the methods established by the insurance conditions.

It is possible to request an upgrade of the policy during the booking process. to get even more complete coverage.

They are not covered in any case The registration fees, booking fees and anything expressly excluded from the insurance conditions are excluded from the policy.

Unless otherwise specified, drinks and additional services (such as beverages, excursions and extras in general) are to be paid separately.

Even in the case of full board, drinks are not included unless otherwise indicated.

In case of delay, it is important to promptly notify the facility and/or our representative, so as to facilitate the reception.

Each facility follows its own rules and timetablesWhen applicable, it may be possible to arrange a late check-in or provide alternative key collection instructions. Any additional charges (such as overtime) depend on the property's conditions.

Generally notIf required by the municipality, the tourist tax must be paid directly to the accommodation facility.

Amounts and any exemptions vary according to municipal regulations and may change depending on the period, the category of the accommodation, and the length of the stay.

The possibility of staying with pets depends on the structure and is always indicated in the relevant information sheet.

When admitted, a supplement may be applicable To be paid on site. Pets are not normally allowed in swimming pools, restaurants, or common areas, unless otherwise indicated by the property.

Changes and transfers are possible only if provided for by the supplier's conditions and subject to availability at the time.

In case of changes (e.g. names, dates or accommodation), management costs and/or penalties may apply according to the conditions accepted at the time of booking.

Payment times depend on the type of booking and the conditions applied by the supplier.

Generally, a deposit is required upon confirmation and the balance is due before arrival within the terms indicated in the travel documents.

For prepaid, non-refundable offers or last minute bookings it may be requested immediate payment of the full amount.